Legal
Privacy
Policy.
Your privacy matters. This policy explains what information we collect, how we use it, and the safeguards we apply.
Last updated · January 2026
1. Introduction
Sapphire Luxe Conveyancing ("we", "our", "us") is committed to protecting the privacy and confidentiality of every client, professional partner and website visitor. This Privacy Policy describes how we collect, use, disclose and safeguard personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia's Personal Information Protection Act (PIPA).
2. Information We Collect
We collect only the information reasonably necessary to deliver our conveyancing and transaction support services. This may include your name, contact details, identification information, property and transaction details, and correspondence you send us through our website or by email.
3. How We Use Your Information
Personal information is used to provide requested services, coordinate real estate transactions, communicate with clients and professional partners, comply with legal and regulatory obligations, and improve the quality of our services. We do not sell or rent your personal information.
4. Disclosure & Third Parties
Information is only disclosed to lawyers, notaries, lenders, land title offices, government agencies and other authorized parties as required to complete a transaction, or as required by law. All service providers we engage are held to strict confidentiality standards.
5. Security
We apply administrative, physical and technical safeguards designed to protect personal information against loss, unauthorized access, disclosure or misuse. Files are managed through secure systems with restricted access.
6. Retention
Personal information is retained only as long as necessary to fulfil the purposes for which it was collected and to comply with applicable legal, accounting and regulatory record-keeping obligations.
7. Your Rights
You may request access to, correction of, or withdrawal of consent to the use of your personal information, subject to legal and contractual restrictions. To exercise these rights, contact us using the details below.
8. Cookies & Website Analytics
Our website may use limited cookies and analytics tools to understand traffic and improve the user experience. No personally identifying information is collected through these tools without your consent.
9. Changes to This Policy
This Privacy Policy may be updated from time to time. The most current version will always be available on this page, with the "Last updated" date revised accordingly.
10. Contact Us
Questions or concerns regarding this Privacy Policy or our handling of your personal information can be directed to info@sapphireluxe.ca or by phone at 604-613-7022.